Kaya Roy: Building Confidence and a Career in Retail
Kaya Roy set out with a clear goal – to start working after Class 12 and contribute to her family’s income. Growing up in Sikharipara, Jalpaiguri, she was determined to build a path that would allow her to support her household and gain financial independence.
To move closer to that goal, Kaya began exploring ways to prepare herself for the workforce. While she had the motivation, she recognised the need to build practical skills and confidence to succeed in a professional environment.
“Earlier, I didn’t feel fully qualified for the jobs I wanted because I lacked the necessary skills and training,” she says.
Finding the Right Entry Point
Looking for the right starting point, Kaya learned about Generation India through her friends. She chose to enrol in the Retail Sales Associate Programme, seeing it as an opportunity to equip herself with the skills needed to step into the workforce with confidence.
She approached the training with focus and intent, actively building her communication skills, understanding customer interactions, and learning to navigate workplace expectations.
“The course content was practical and informative,” she says. “It helped me become more confident and professional.”
Learning to Work with Confidence
With consistent support from trainers and mentors, Kaya strengthened not only her skill set but also her belief in her own potential. Over time, she developed the confidence to take ownership of her growth and move forward with clarity.
After completing the programme, Kaya secured a role at Westside in Hyderabad – marking her transition into formal employment and a significant step toward her goals.
Stepping into Employment
Today, she is earning and contributing to her family’s income, bringing greater financial stability at home while building her own independence.
“After getting the job, I became more independent, responsible, and confident,” she says. “The income has helped support my family, and I feel more secure about my future.”
Now, Kaya continues to look ahead with confidence – focused on growing in her career and creating new opportunities for herself and her family.
