Retail Sales Associate
Launch a career as a sales associate
This program prepares participants to be customer sales associates in the retail industry (with a focus on apparel). This program focuses on customer service and strategies for increasing sales (rather than all responsibilities of a CSA like folding clothes or working the cashier).
Program Length
6 weeksComing Soon
Admissions process
- 1
Application
This is the first level of screening. This phase determines whether the applicants are eligible to apply for the course or not based on their demographics.
- 2
Literacy Test
This phase determines/assesses student competencies with respect to comprehending simple sentences and very short simple social conversations through MCQ based questions (to check their listening & reading skill)
- 3
Fire in the Belly Test/ Pre-work
In this, learners are assessed on persistence, future orientation & personal responsibility.
- 4
Interview
In this, learners are assessed on the communication skill, professionalism, motivational fit and program fit.
- 5
Decision
You will be notified via email once a decision has been made regarding your admission and next steps.
Skills Earned
Technical Skills
We'll help you learn the technical skills with lots of hands-on, interactive sessions. By the end, you'll know:
- Greeting customers
- Assisting customers
- Cross selling and Upselling
- Sales closure
- Preventing theft
- Anticipating & resolving customer needs
- Developing & maintaining product knowledge
Behavior & Mindsets
In every job, there are key skills that will help you be successful. We'll help you learn how to:
- Growth mindset
- Persistence
- Personal responsibility
- Future orientation
- Customer Focus
- Proactiveness
- Communication
How we prepare you
In a world of skill training programs, Generation takes a different approach to help you succeed. Generation instructors and mentors get to know each student and are there with resources, tools, and information if a student encounters a barrier.
Coaching
Instructors and mentors at Generation aren't just teachers, they're coaches who stand by their students through successes and challenges.
Resume Building
Right resumes open doors to new exciting opportunities. At generation, we not only provide learners with career accelerating opportunities but also guide them to create effective resumes to set them up for success.
Mock Interview
By conducting mock interviews, then providing real-time feedback and coaching, the Generation team ensures that all graduates feel confident and prepared to interview. These allow our learners to get ready to face real life interview situations with confidence in a controlled environment.
Ongoing Support
After graduation, mentors and instructors continue to check in with alums, providing support with the job search and advice for continued success even after learners get placed. Our mentors and instructors perform well-being checks for all placed candidates and further support if they face any challenges on the job.
Ongoing benefits of Generation
A Trusted Network
Continued contact with the Generation graduate network
Events
Events and workshops to help you keep growing
Give Back
Become a mentor to help others
Support
Troubleshoot your job challenges
